APA
Arnold K.L, . (1994). The Managers Guide to ISO 9000. New York: Macmillian Publishing Co., NewYork.
Chicago
Arnold K.L, . 1994. The Managers Guide to ISO 9000. New York: Macmillian Publishing Co., NewYork.
Harvard
Arnold K.L, . (1994). The Managers Guide to ISO 9000. New York: Macmillian Publishing Co., NewYork.
MLA
Arnold K.L, . The Managers Guide to ISO 9000. New York: Macmillian Publishing Co., NewYork. 1994.