TY  - BOOK
AU  - Jagdish N. Shath
TI  - Customer Relationship Management
SN  - 0000049033
U1  - 673.07 
PY  - 2006///
CY  - New Delhi
PB  - TMH
KW  -  Management
KW  -  Relationship
KW  - Customer
KW  - Ind prod engg hand book 673.07
ER  -