TY  - BOOK
AU  - Peter Wiggers
TI  - IT Performance Management
SN  - 0000059132
U1  - 657.453 
PY  - 2005///
CY  - Boston
PB  - Elsevier
KW  -  Management
KW  -  Performance
KW  - IT
KW  - M I S
ER  -