TY  - BOOK
AU  - Dale H Besterfield
TI  - Total Quality Management, Ed3
SN  - 0000065705
U1  - 658.56062 
PY  - 2008///
CY  - New Delhi
PB  - Pearson
KW  -  Management,
KW  -  Quality
KW  -  Total
KW  - Ed3
KW  - TQM
ER  -