TY  - BOOK
AU  - Roger J Baran
AU  - D P Strunk
TI  - Customer Relationship Management
SN  - 0000071826
U1  - 658.8 
PY  - 2008///
CY  - New Delhi
PB  - Cengage
KW  -  Management
KW  -  Relationship
KW  - Customer
KW  - Sales Mang,Mark Mang(658.8)
ER  -