TY  - BOOK
AU  - James A Alexander
AU  - Hordes
TI  - S Business
SN  - 0000078853
U1  - 657.74 
PY  - 2006///
CY  - New Delhi
PB  - biztantra
KW  -  organizations
KW  -  Reinventing
KW  -  S
KW  -  service
KW  - Business
KW  - BUSINESS COMMUNICATION
ER  -