TY  - BOOK
AU  - Alok Kumar
AU  - Sharma
AU  - Sinha
TI  - Customer Relationship Management
SN  - 0000084536
U1  - 658.8 
PY  - 2007///
CY  - New Delhi
PB  - biztantra
KW  -  Management
KW  -  Relationship
KW  - Customer
KW  - Sales Mang,Mark Mang(658.8)
ER  -