TY  - BOOK
AU  - Bengt Karlof
AU  - Svante Ostblom
TI  - Benchmarking: A Signpost Excellence in quality and Productivity
SN  - 0000114409
U1  - 658 
PY  - 1993///
CY  - New York
PB  - Wiley
KW  -  Excellence
KW  -  Productivity
KW  -  quality
KW  -  Signpost
KW  - Benchmarking:
KW  - General management(658)
ER  -