Dietmar Winkler, Rory V. O’Connor, Richard Messnarz <br/><br/>
Systems, Software and Services Process Improvement 

 - Germany  Springer  2012 
<br/><br/><label>ISBN: </label>978-3-642-31199-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Science<br/>Systems, Software and Services Process Improvement