TY  - BOOK
AU  - Dietmar Winkler, Rory V. O’Connor, Richard Messnarz
TI  - Systems, Software and Services Process Improvement
SN  - 978-3-642-31199-4
PY  - 2012///
CY  - Germany
PB  - Springer
KW  - Computer Science
KW  - Systems, Software and Services Process Improvement
UR  - http://link.springer.com/openurl?genre=book&isbn=978-3-642-31198-7
ER  -