TY  - BOOK
AU  - Dieter Spath, Klaus-Peter Fähnrich
TI  - Advances in Services Innovations
SN  - 9781846284731
PY  - 2014///
CY  - Germany
PB  - Springer
KW  - Advances in Services Innovations
UR  - https://link.springer.com/book/10.1007/978-1-84628-473-1
ER  -