APA
Claudio Bartolini L. P. G., . (2009). Integrated Management of Systems, Services, Processes and People in IT. Germany: Springer.
Chicago
Claudio Bartolini Luciano Paschoal Gaspary, . 2009. Integrated Management of Systems, Services, Processes and People in IT. Germany: Springer.
Harvard
Claudio Bartolini L. P. G., . (2009). Integrated Management of Systems, Services, Processes and People in IT. Germany: Springer.
MLA
Claudio Bartolini Luciano Paschoal Gaspary, . Integrated Management of Systems, Services, Processes and People in IT. Germany: Springer. 2009.