000 00502nam a2200205Ia 4500
008 191001s9999 xx 000 0 und d
020 _a0000068570
082 _a658.8
100 _aAlok kumar
245 0 _aCustomer relationship management
260 _aNewDelhi
_bbiztantra
_c2007
536 _aManagement
650 _a management
650 _a relationship
650 _aCustomer
650 _aSales Mang,Mark Mang(658.8)
700 _aChabbi Sinhs
700 _aSharma
942 _cBK
999 _c23110
_d23110