000 00479nam a2200193Ia 4500
008 191001s9999 xx 000 0 und d
020 _a0000071826
082 _a658.8
100 _aRoger J Baran
245 0 _aCustomer Relationship Management
260 _aNew Delhi
_bCengage
_c2008
536 _aManagement
650 _a Management
650 _a Relationship
650 _aCustomer
650 _aSales Mang,Mark Mang(658.8)
700 _aD P Strunk
942 _cBK
999 _c23817
_d23817