000 00550nam a2200229Ia 4500
008 191001s9999 xx 000 0 und d
020 _a0000078116
082 _a658.8
100 _aChristopher Lovelock
245 0 _aServices Marketing,Ed6
250 _aSixth
260 _aNew Delhi
_bPearson
_c2010
536 _aManagement
650 _a People
650 _a Services
650 _a Strategy
650 _a Technology
650 _aMarketing,Ed6
650 _aSales Mang,Mark Mang(658.8)
700 _aChaterjee
942 _cBK
999 _c25192
_d25192