| 000 | 00488nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 191001s9999 xx 000 0 und d | ||
| 020 | _a0000078596 | ||
| 082 | _a. | ||
| 100 | _aJerry Fjermestad | ||
| 245 | 0 | _aElectronic Customer Relationship Management | |
| 260 |
_aNew Delhi _bPHI _c2006 |
||
| 536 | _aManagement | ||
| 650 | _a Electronic | ||
| 650 | _a Management | ||
| 650 | _a Relationship | ||
| 650 | _aBlank | ||
| 650 | _aCustomer | ||
| 700 | _aRomano | ||
| 942 | _cBK | ||
| 999 |
_c25364 _d25364 |
||