000 00496nam a2200205Ia 4500
008 191002s9999 xx 000 0 und d
020 _a0000090234
082 _a658.8
100 _aAlok Kumar
245 0 _aCustomer Relationship Management
260 _aNew Delhi
_bbiztantra
_c2010
536 _aManagement
650 _a Management
650 _a Relationship
650 _aCustomer
650 _aSales Mang,Mark Mang(658.8)
700 _aSharma
700 _aSinha
942 _cBK
999 _c28330
_d28330