000 00552nam a2200157Ia 4500
008 191030s9999 xx 000 0 und d
020 _a978-3-642-31199-4
100 _aDietmar Winkler, Rory V. O’Connor, Richard Messnarz
245 0 _aSystems, Software and Services Process Improvement
260 _aGermany
_bSpringer
_c2012
536 _aManagement
650 _aComputer Science
650 _aSystems, Software and Services Process Improvement
856 _uhttp://link.springer.com/openurl?genre=book&isbn=978-3-642-31198-7
942 _cE_BOOK
999 _c63696
_d63696